Last Updated: 29th June 2026
1. Who are we
This privacy policy applies to Wayfinder Catering Co ("We", "Us", "Our"), a UK-Based catering and events business.
We operate through our website https://wayfindercatering.co.uk, as well as social media and direct communication channels.
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. How we collect your information
We collect personal data when you interact with us through:
Our Website (contact forms or website chat)
Email Enquires
Telephone calls or SMS Messages
WhatsApp Messages
Instagram (including direct messenger)
Facebook (Including direct messages)
In-person or event enquiries
We may also receive information from third party platforms (such as meta platforms like Instagram, Facebook & WhatsApp) when you contact us through them.
3. What information we collect
We may collect:
Name
Email Address
Phone Number
Event Details (date, location, guest numbers, dietary requirements ect.)
Any information you choose to provide in messages or enquiries
Communication history between you and us
We do not intentionally collect sensitive personal data unless you voluntarily provide it.
4. Why we use your Information
We use your personal data to:
Respond to enquires and provide quotes
Plan and deliver catering and event services
Manage bookings and customer relationships
Communicate with you regarding your event
Maintain business records
comply with legal, tax and accounting obligations
5. Legal basis for processing
We process your data under the following lawful bases:
Contract - to provide services you request
Legitimate interests - to respond to enquiries and operate our business
Legal obligation - for tax, accounting and regulatory requirements
6. How we store your data
Your personal data is stored securely using:
Website hosting and contact systems
Email provider: info@wayfindercatering.co.uk
WhatsApp, Instagram and Facebook messaging systems
Business administration and booking tools
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
7. Sharing your information
We do not sell your personal data
We may share limited information only where necessary with:
Event Staff or Subcontractors (to deliver your booking)
Payment processors or Banks
Website hosting and IT service providers
Legal or Regulatory authority's if required by law
8. Data from WhatsApp, Instagram, Facebook & Meta Platforms
When you contact us via WhatsApp, Instagram or Facebook, your data is also processed by Meta Platforms in line with their own privacy policies.
We only use the information you provide to respond to enquires and manage bookings.
We do not control how third-party platforms process your data outside of our use of there service.
9. Cookies and website usage
Our website may use cookies and similar technologies to:
Ensure the website functions properly
Understand how visitors use our site
Improve performances and user experience
You can control or disable cookies in your browser settings
10. How long we keep your data
We retain personal data only for as long as is necessary:
Enquiries and general communication: Up to 12 months after last contact
Financial, invoicing and accounting records: up to 6 years ( to comply with UK tax and legal requirements)
After these periods, data is securely deleted or anonymised.
11. Your Rights
Under the UK GDPR , you have the right to:
Access the personal data we hold about you
Request corrections of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
withdraw consent at any time (where applicable)
To exercise these rights, contact us at: Info@wayfindercatering.co.uk
12. Contact Us
If you have any questions about this privacy policy or your personal data, please contact :
Wayfinder Catering Co.
https://wayfindercatering.co.uk
Email: info@wayfindercatering.co.uk
13. Complaints
If you are unhappy with how we handle your data, you can contact:
Information Commissioners Office (ICO)
14. Updates
We may update this privacy policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.